We ship all orders from New York, USA.

Our goal is to get your system delivered reliably and on time, especially when you’re preparing for an event or installation.

Processing Time

  • Orders are typically prepared within 1–3 business days
  • Larger or custom configurations may require additional preparation time

If timing is critical, feel free to reach out before ordering.

Shipping Times

Estimated delivery times after dispatch:

  • USA: 2–5 business days
  • Europe / UK: 5–10 business days
  • Canada: 5–10 business days
  • Rest of the world: 7–14 business days

Actual delivery times may vary depending on location and customs processing.

USA Orders

Since we ship domestically:

  • No import duties or customs fees
  • Fast and predictable delivery

Most US customers receive their orders without any additional steps.

International Orders

  • Shipments may be subject to import taxes, duties, or handling fees
  • These charges are determined by your local customs authority and are not included in the order total
  • The courier will contact you if payment is required before delivery

For more details, see our Import Tax FAQ.

Tracking

All orders include tracking.

You will receive a tracking link once your order has been dispatched.

Event Planning

If you are ordering for a specific event or installation, we recommend:

  • Ordering in advance to account for shipping and (if applicable) customs
  • Reaching out if you need help aligning delivery with your timeline

We’re happy to assist with planning.

Questions?

If you need a more precise delivery estimate or have a deadline, contact us and we’ll help you coordinate the timing.